1. INFORMATION WE COLLECT

We collect the following categories of information:

1.1 Personal Identification Information

• Name
• Phone number
• Email address
• Home or other contact information
• Images or profile photos

1.2 Emergency & Health Information

• Emergency contact details
• Medical information voluntarily provided by you (such as allergies, chronic conditions, medications, blood group)

We collect this only to help first responders or good Samaritans assist you during emergencies . Adding medical details is optional.

1.3 Location Information

• GPS location or check-in activity (only if you enable it)

1.4 Device & Usage Data

• IP address
• Browser information
• Device type
• App usage data
• Log files and analytics

1.5 Payment Information

Processed securely by third-party payment processors; we do not store full card details .

1.6 Tracking Device Identifiers

• AirTag / Bluetooth tracker ID
• Device pairing details

Used to link your tag or wearable to your profile.

2. HOW WE COLLECT INFORMATION

• User account creation
• QR code scanning
• Form submissions
• App login
• Payment checkout
• Customer support interactions
• Device permissions (location, camera, etc.)

3. HOW WE USE YOUR INFORMATION

• Provide identification and safety services
• Display your contact details when your QR code is scanned
• Allow you to control what data is publicly visible
• Connect finders to owners (lost & found)
• Display masked phone number for premium users
• Provide emergency medical information to responders
• Track your own items or pets
• Improve our Services, analytics, and performance
• Process payments and manage subscriptions
• Prevent fraud or unauthorized activity
• Provide customer support
• Comply with legal obligations

4. WHAT IS SHOWN WHEN YOUR QR CODE IS SCANNED

4.1 Standard QR Code

Shows:

• Name
• Phone number
• Any additional information that you have chosen to make public

4.2 Premium QR Code

Shows:

• Masked phone number (e.g., +971-XX-XXX-1234)
• Other data only if you enable it
• You have full control over what fields are visible when scanned.

5. LEGAL BASIS FOR PROCESSING

Depending on your jurisdiction processing is based on:

• Your consent
• Performance of a contract (providing identification service)
• Legitimate interest in safety, lost-and-found recovery, and fraud prevention
• Compliance with legal obligations

6. HOW WE STORE YOUR DATA

We store your information securely on:

• Cloud Hosting
• Primary storage location: India

We implement encryption, secure access controls, and audited data protection measures.

7. DATA RETENTION

We retain your information:

• As long as your account is active
• Until you request deletion
• For legal, tax, or operational requirements
• Backups may exist for up to 90 days after deletion

8. SHARING & DISCLOSURE OF INFORMATION

We do not sell your data.

We may share your information with:

8.1 When Your QR Is Scanned

Information you enabled as “public” is visible to the person who scans your QR code.

8.2 Service Providers

• Cloud hosting
• Payment processors
• SMS/OTP providers
• Customer support tools
• Analytics providers

8.3 Legal Authorities

If required by law or to respond to legal process.

8.4 Emergency Responders

If your data is displayed for first-aid or emergency assistance.

9. DATA SECURITY

We use administrative, technical, and physical safeguards including:

• Encryption in transit and at rest
• Secure access control
• Multi-factor authentication
• Firewall & intrusion detection
• Regular vulnerability assessments

While we take strong precautions, no system is 100% secure.

10. YOUR RIGHTS

Depending on applicable laws, you may have the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Withdraw consent
• Port your information
• Disable public visibility

11. CHILDREN’S PRIVACY

Our products for children (like kids wristbands) are intended for safety. Parents or legal guardians must create and manage accounts for minors. We do not knowingly collect information from children without parental consent.

12. COOKIES & TRACKING TECHNOLOGIES

We use cookies for:

• Login & authentication
• Session management
• Analytics
• Performance
• Preferences

You can control cookies via your browser settings.

13. INTERNATIONAL DATA TRANSFERS

If data is accessed from outside India, we ensure it is protected under:

• Standard contractual clauses
• Equivalent data protection safeguards
• Regional compliance requirements

14. THIRD-PARTY LINKS

Our Services may link to external websites or payment gateways. We are not responsible for their privacy practices.

15. CHANGES TO THIS POLICY

We may update this policy periodically. Any changes will be indicated with a “Last Updated” date.

16. CONTACT INFORMATION

For questions, concerns, or requests: